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Capital One Reviews & Complaints
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REVIEWS & COMPLAINTS1,187on USAComplaints · 2 in last 3 yrs
PHONE1-800-347-2683Discover card customer support
WEBSITEcapitalone.com
HEADQUARTERSMcLean, VA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,187 complaints on USAComplaints, including 2 published in the last three years.
- Grandmother harassed over a card bill and forced to sell her house
- Disputed $2,564 balance on a cut-up $300 card and no-show at arbitration
- Told I owe $1976 on $300 card cut up in 2002
- Over-limit fee and finance charge despite extra payment to avoid it
- Summoned to court over a card in collections after losing my job
- Refuse to close the account and keep charging me monthly
- Minimum payment below amount over limit resulting in significant over limit fees
- Sued over unpaid card with consent to judgment letter but no summons
- Blank checks promised 0% for 18 months but interest was charged
- Wrong total, refusal of payment plan
- Fees and billing timing designed to trap customers into over-limit charges
- Phone harassment, hang ups and unresolved fraudulent activity on card
- They will sue even after the debt is settled
- Overlimit fee reversed then reapplied, rude call center in India
- Call center agents hard to understand, hang-ups and false names
- Loan falsely said to be 60 days past due, no letter provided
- Harassing phone calls start before the grace period ends
- Misleading APR deadline information and refused finance charge refunds
- Deleted bank details reinserted and $300 payment taken anyway
- Deposited check shown as available, then held, causing overdraft fees