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Capital One Reviews & Complaints
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REVIEWS & COMPLAINTS1,187on USAComplaints · 2 in last 3 yrs
PHONE1-800-347-2683Discover card customer support
WEBSITEcapitalone.com
HEADQUARTERSMcLean, VA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,187 complaints on USAComplaints, including 2 published in the last three years.
- Account stayed open nearly three months after closure request
- Held liable for nearly $3,000 on a card an ex-boyfriend opened fraudulently
- Charges on a closed account later transferred to a new account
- Contacted over and over when I expected email
- Demand for $5,499.34 with claim of no signed agreement
- Sued over old card debt possibly past the statute of limitations
- Former employee, fired for being too nice
- Penalties & finance charges despite payment in full
- Payments refused, return check fees charged and bank shows no attempts
- Negative credit reporting remains two years after settling debt with law firm
- Fees charged on a card I never activated, account not closed
- Could not pay online because of website problems, then charged late fees
- Unexplained $750 in charges after fraud unit calls and failed card closure
- Card restricted after arrears, then member fee charged on unusable card
- Collection agency demanded full balance though payment was not yet due
- Financing contract assigned to lender not agreed, disclosure complaints filed
- Credit report corrected after letter to CEO
- Refuses arbitration while reporting paid car loan as in debt collections
- Card stopped working in Europe and credit increase refused before flight home
- $3 finance charge grew to $283 and account reported as charge-off