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Capital One Reviews & Complaints
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REVIEWS & COMPLAINTS1,187on USAComplaints · 2 in last 3 yrs
PHONE1-800-347-2683Discover card customer support
WEBSITEcapitalone.com
HEADQUARTERSMcLean, VA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,187 complaints on USAComplaints, including 2 published in the last three years.
- Payment held for ten days despite claimed website disclosure
- Bait and Switch interest rate tactics
- Refused credit for $296 internet charge disputed as fraud
- Late fee and higher rate after missed bill during fire evacuation
- Double fees charged for a payment made a few days late
- Cash advance check issued for $2,724.63 instead of $12,724.63
- Car repossessed and not returned after paying everything owed
- Debit card worthless in Amsterdam
- Told I used the wrong check, 0% balance transfer offer not honored
- Mailed payment cashed a day after the due date, causing late charge
- Sued after a fraud claim, never received replacement card or papers
- Judgment, threats of contempt of court and harassing calls from attorney
- Fees keep being added while unemployed and ill, plus daily collection calls
- Credit report pulled 30 times in 18 months without my authorization
- Five months waiting for Ohio title transfer, car sitting unusable
- Late and over-limit fees charged though payment was mailed before due date
- Over-limit fee charged even though I paid more than the minimum
- Disputed airline ticket charges reinstated after cancelled flights
- Three calls and three months needed to close my account
- Minimum payment jumped from $77 to $210 after one missed payment