Usacomplaints.com » Business & Finance » Complaint / Review: Capital One Credit Cards - Late fees and 29.4% rate after 15 years of faithful payments. #483883

Complaint / Review
Capital One Credit Cards
Late fees and 29.4% rate after 15 years of faithful payments

I got my first business credit card with Capital One 15 years ago. They haven't lost a dime on me as I have faithfully paid all my bills.

After a little while unfortunately, I started carrying a balance so they have been making pretty good money on me. I inadvertently missed a payment last year and my interest jumped up to 26% so I decided it was time to find someone else to spend my money on.

In May I paid the entire balance off. But I forgot about a small automatic payment so I got hit with a late fee and they bumped the interest up to 29.4%. Before I realized it (since I hadn't charged anything), I got a second late fee and they froze the account for a grand total of $48.71. So then my phone provider suspended my account for nonpayment.

When I called them, it was "too bad, so sad..." Unwilling to drop even the late fees after 15 years and thousands of dollars of interest and fees — I got the distinct feeling that they wanted to milk this cow dry so they could move on to the next sucker.

So I closed the account. I will never do business with them again. AND I am working diligently to cut back, pay off every card and never put myself in bondage to a credit card again.


Offender: Capital One Credit Cards

Country: USA   State: Illinois   City: Carol Stream
Address: PO Box 6492

Category: Business & Finance

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