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Capital One Reviews & Complaints
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REVIEWS & COMPLAINTS1,187on USAComplaints · 2 in last 3 yrs
PHONE1-800-347-2683Discover card customer support
WEBSITEcapitalone.com
HEADQUARTERSMcLean, VA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,187 complaints on USAComplaints, including 2 published in the last three years.
- Balance transfer promised at 0% APR but finance charge billed
- Fake check and $2995 fee demand via Western Union
- Late and over-limit fees charged despite payment protection coverage
- APR jumped from 4.19% to 13.9% after missed opt-out letter
- Overdraft fees of $140 after deposit posted just past cutoff
- Disputed charge for unreturned trial item not covered as advertised
- Repossession threat after bankruptcy despite agreed payment dates
- Levy placed after release left account overdrawn and fees charged
- Interest rate hike from 9.9% to 17.9% sent as letter to CEO
- Late fees and calls despite hardship status and on-time payments
- Fraudulent sweepstakes winner check mailed with callback request
- Rate raised from 6.74% to 15.9% on zero balance account
- Rate raised from 9% to 21% with letter citing economic downturn
- Protection insurance never paid and settlement offer hurt credit report
- Interest rate more than doubled after five years of good service
- Payment arrangement caused 30-day late marks on credit report
- Overlimit fees triggered by interest increases after paying down balance
- Rate jumped from 6.58% to 17.90% doubling my monthly payment
- Overlimit fee charged twice in a row without being over limit
- Double payment kept after bank account balance dropped to $18