Best Buy Reviews & Complaints

Reviews & Complaints on USAComplaints

1,950 complaints on USAComplaints, including 4 published in the last three years.

• Rebate unpaid after documents sent, receipt reportedly missingPublished Feb 8, 2003 · Historical consumer allegation
• Computer mouse and printer did not work, no fix offeredPublished Feb 5, 2003 · Historical consumer allegation
• Ad promised two-year financing but gave six months, plus incompatible partsPublished Feb 3, 2003 · Historical consumer allegation
• Rebate denied because other purchased items were returnedPublished Jan 28, 2003 · Historical consumer allegation
• Refused to supply correct cordless phone base or refundPublished Jan 28, 2003 · Historical consumer allegation
• Sold wrong dryer cord, missed deliveries and gave false rebate informationPublished Jan 27, 2003 · Historical consumer allegation
• Promised $200 rebate with MSN sign-up then denied it over ComcastPublished Jan 26, 2003 · Historical consumer allegation
• Duplicate MSN account charges not corrected and no credit receivedPublished Jan 26, 2003 · Historical consumer allegation
• Cable modem rebate denied over unmentioned Cox sign-up requirementPublished Jan 20, 2003 · Historical consumer allegation
• Delivery errors and refused return of gas range after MSN discount dealPublished Jan 9, 2003 · Historical consumer allegation
• Sold dropped open-box camera and denied warranty coveragePublished Jan 8, 2003 · Historical consumer allegation
• Reformatted my hard drive and kept computer for nearly a monthPublished Jan 7, 2003 · Historical consumer allegation
• Order shipped by USPS, items not received, refund runaroundPublished Jan 7, 2003 · Historical consumer allegation
• Refused return of Micron PC one day past return windowPublished Dec 31, 2002 · Historical consumer allegation
• Employees argued about talking to a customer and called policePublished Dec 29, 2002 · Historical consumer allegation
• Credit department charged $29 late fees after late statementPublished Dec 21, 2002 · Historical consumer allegation
• Advertised Terminator 2 DVD sale but had no copies in stockPublished Dec 10, 2002 · Historical consumer allegation
• 4-year TV insurance bought but repair never arrangedPublished Dec 3, 2002 · Historical consumer allegation
• Manager refused to honor shelf price and was rudePublished Dec 2, 2002 · Historical consumer allegation
• Black Friday sale tickets handed out before opening, not stated in adPublished Dec 1, 2002 · Historical consumer allegation