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Best Buy Reviews & Complaints
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REVIEWS & COMPLAINTS1,950on USAComplaints · 4 in last 3 yrs
WEBSITEbestbuy.com
HEADQUARTERSRichfield, MN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
1,950 complaints on USAComplaints, including 4 published in the last three years.
- Washer and Dryer Rebate of $300 Never Paid
- Hard drive rebate split in two with different mailing addresses
- Late Void-Dated Rebate Check Left Me Out $100
- Item paid online not released at store pickup and charged twice
- Paid $185 and Got PC Back Without Antivirus and Broken Settings
- Projection TV repair dragged for months then replacement not covered
- Laptop service contract failed to deliver working replacement
- Camera lost during service contract repair and never returned
- Home theater installer cut wiring causing electrical damage
- Camera replacement plan refused after dropped camera
- Refund for returned Magnavox TV not issued after a month
- Hard Drive Erased Without Backup and Data Could Not Be Recovered
- Told Power Supply and Motherboard Were Bad, Paid $539 for New PC
- Held for hours and searched after friend accused of shoplifting
- Wrong iPod shipped and online and store each refuse to help
- Late fees charged on interest-free card plan after vacation
- Camera exchange forced and repair refused at digital photo department
- Appointment Cancelled Three Minutes Before, Lost a Day's Pay
- Gateway laptop screen cracked and warranty coverage refused
- Instant rebate advertised but never applied at checkout