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REVIEWS & COMPLAINTS1,950on USAComplaints · 4 in last 3 yrs
WEBSITEbestbuy.com
HEADQUARTERSRichfield, MN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
1,950 complaints on USAComplaints, including 4 published in the last three years.
- Pushy Laptop Customization Upsell Not Worth the Money
- Extended Warranty Promise Contradicted When Damaged Television Was Not Covered
- Rebate Voided Over In-Store Versus Online Form Confusion
- Weeks Without Working Samsung TV After Botched Install and Repairs
- Unwritten Qualified Repair Rule Used to Deny No Lemon Replacement
- Plasma TV Without Picture Weeks While Waiting on Parts
- Camcorder Moisture Damage Blamed on Customer Despite Extended Warranty
- Only One Rebate Per Household Hidden in Fine Print
- Employee Lied About Product, No Return Without Receipt
- Half of Rebate Paid for Receipts Mailed to Wrong Address
- Only One Rebate Per Household on Two Sony Monitors
- Tech Charged Extra $69 Twice for Slowly Made Recovery Disks
- Rebate Rejected Claiming Wrong UPC Code
- Rebates Denied Despite Receipts, Ad Copy and Documents
- Three Monitor Rebates Denied Under One-Per-Household Rule
- Refused Duplicate Game Exchange and Defective PC Game Credit
- Hitachi hard drive rebate checks never arrived after email promise
- Rebate form request gave one day to respond by mail
- $150 laptop rebate returned undeliverable and never reissued
- Rebate on HP Computer Tower Never Arrived