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Bank of America Reviews & Complaints
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REVIEWS & COMPLAINTS2,393on USAComplaints · 3 in last 3 yrs
WEBSITEbankofamerica.com
HEADQUARTERSCharlotte, NC
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
2,393 complaints on USAComplaints, including 3 published in the last three years.
- Shortened Mortgage Due Dates and Late Fee After the 6th
- Account Number Changed Without Explanation and 30 Minute Hold
- Could Not Get Through on Phone, Calls Dropped After Long Holds
- Assets Manager Promised No Auction, Then House Went to Auction
- Denied Modification After Countrywide, Loan Increased Beyond Home Value
- Quick Response Resolved Property Auction Misunderstanding
- MBNA Card APR Increased Without Notice, Then Card Closed
- Coin Deposit Counted $75 Short and Not Returned
- Manager Would Not Unlock Account for Safety Deposit Box Access
- Fees, Unequal Treatment of Applicants and Mortgage Document Forging Claims
- Fraud Complaints Ignored, Accounts Closed and Mortgage Payments Mishandled
- Verified Identity Twice Yet Transferred Funds Unavailable Until Monday
- Home Sold at Trustee Sale After Going Into Escrow During Modification
- Foreclosure Threats Without Valid Proof of Claim or Chain of Title
- Insurance Check for Hurricane Damage Not Released for Months
- Short Sales Take Nearly a Year and Negotiators Cannot Be Reached
- Trial Modification Mishandled After Divorce and Letter Saying I Declined
- Lost Customer Over $12 Returned Item Fee on Reissued Refund Check
- Misled About Loan Modification and Now Facing Foreclosure Court Date
- Lost Claim Paperwork and 40 Days Without Response