I am a realtor that work with several banks. But I have heard from everyone in the industry that B of A is the hardest company to work with regarding getting a resolution. I worked two files with B of A and they took almost one year to clear. The bank ask you to follow the agent resource center but, I think they need to review the process themselves. No one can get in touch with the negotiators no one can do anything even if you give them information needed. The voice mail states allow 2 days for reply. That's a joke. They never contact you back. I have listing that are B of A short sales and no one wants to put in an offer due to the servicing bank.
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