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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- DSL Ping Jumped From 50-100 to 2000
- Connected Late, Billing Mix-ups and Damaged TV Cord After Uverse Install
- Hours Lost on Hold Across Departments; Rep Blamed Me for Slow DSL
- Threatened Disconnection Over Ending Automatic Debit Payments
- Unordered Predictomobile Charges Billed Through Phone Bill, Only Partial Refund
- Prorated Internet Credit Denied After Cancelling Two Days Into Billing Cycle
- Continued Billing After Discontinuing Service When Moving
- Service Drops Constantly Since 2009 and Rude Technician Visits
- Number Porting Delay Left Home Without Incoming Calls for Two Weeks
- Billed Month in Advance, Statement Date and Billing Period Confusion
- Handset Replaced Three Times Still Failing and Executive Support Unhelpful
- Could Not Pay Bill Online, Phone Menu Led Only to Sales Pitches
- Install Cancelled a Day Before Super Bowl Party Caused Prepaid Catering Loss
- Charged $130 for Long Distance Despite Unlimited Plan, Hour on Hold
- Charged $55 for Service Call Never Requested After Neighborhood Blackout
- Paid $107 for Third-Degree Tech Support That Did Not Fix Internet
- Double Charged for 15 Months After Move, Offered Two Months Refund
- DSL Line Move Request Left Service Down for Five Days
- Surprise $149 Installation Fee, Slow Speeds and Poor Reception on U-verse Bundle
- Bundle Rate Raised $20 After Two Months Plus Start-Up Fee