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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Internet Promo Price Raised From $10 to $15 Without Consent
- Bundle Upgrade Raised Bills With No Speed Increase, Sales Promises Not Kept
- Rebate Check Expired and Company Refused to Reissue After Cancelling
- Cannot Cancel Wireless Contract Two Months Early Without $525 Termination Fees
- Faulty Laptop Connect Card Support Delayed Past Return Window
- Unrequested Charges Not Resolved After Hour-Long Call and Supervisor Runaround
- Nine Reps and Ten Calls in One Day, Install Appointment Not Honored
- Charged for Service That Stopped Working After 18 Months and Was Cancelled
- Technician Visits Promised Twice but Never Showed Up
- Outside Box Mounted With Zip-Ties Broke; Professional Mount Costs $55
- Constant Unwanted Calls Urging Me to Switch Service
- Rep Confirmed Static on Line but Internet Speed Dropped After Reconnecting
- Service Transfer Took Two Weeks, Then Disconnection Order Left Me Without Internet
- Wrong Bills Every Month, $600 Mistake, and Cannot Cancel Service
- Phone Under One Year Old Failing, Replacement Offered Only for $150
- Charged Past Due $60 Despite Credit, Service Cut Off, Then Collection Agencies
- Poor 3G Coverage in Cincinnati With Dropped Calls, Static and Missing Messages
- No Bars at Houston Airport, Hospital and Even at Home
- Years of Overcharges and Credits After Merging Services
- Fifth BlackBerry in Six Months and Slow Internet Despite Paying for 3G