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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Billed Twice the Quoted $24 Monthly Rate After Internet Problems
- Upgrade Rebate Never Received and Reps Deny Upgrade
- Final Bill and Overpayment Refund Arrived Four Months After Disconnecting Uverse
- DSL Down for Three Weeks Hurting Retail Business and Support Calls Fail
- Combined Billing Led to Misapplied Payments, Disconnections and Collections Notice
- Employee Listed as Account Owner, Locking Business Owner Out of Own Account
- Agent Asked for Confidential Documents to Add International Plan to New iPhone
- Different Amount Owed Every Month and Hours on Phone Over Uverse Billing
- DSL Price Raised Above $10 Cap Without Notice
- Final Bill Not Sent to New Address and Account Number Rejected Online
- Internet Cut Off for Non-Payment After Never Receiving Bills
- Told Company Does Not Give Credit for Unused Days After Cancelling Service
- Two Outages Each Took Six Weeks to Fix on Uverse Bundle
- Payments Not Received for Months, Late Fees, Then Debt Collector
- Hours on Phone Over Home, Mobile and DSL Problems, Rep Blamed Me
- Account Suspended as Past Due After Overpaying, Citing Old Declined Payment
- Unknown $29.90 Third-Party Charge from Enhanced Services Billing on Phone Bill
- Customer Service Runaround with Nothing Resolved
- DSL Pro Speed Stays Below the 1.5 Mbps Promised
- Cannot Get Cell Service Near New Chicago Home but Contract Not Waived