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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Told I exceeded data limit after turning data off
- Introductory $24.95 internet rate billed at $38 every month
- Three fraudulent BlackBerry orders accepted without verification
- Employee handled my U-verse complaint well
- Internet installed but service unavailable in my area
- Channels not working and poor performance for the monthly price
- Signed Up, Was Promised Rewards, and Never Received Them
- Sent to collections over unreturned equipment despite attempts
- Charged $70 cancellation fee for a verbal contract never agreed
- Customer service rep hung up after hours on hold
- Charged $60 for cancelled Connect service despite refund promise
- Prepaid credit balance forfeited after porting number away
- Phone line installation still not done after over a month
- DSL disconnects every few minutes and unexpected price hike
- Advertised phone and internet offer ended with a higher bill
- Charged for home phone service that needs a paid jack install
- Bundle order failed with undelivered replacement cell phones
- Uverse service never worked and promised $150 reward card denied
- Billed $194 after cancelling phones and moving to AARP
- UVerse installation left phone and internet down for days