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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Braves games and billing cap promise not honored by U-Verse
- Surprise extra fees and separate bills after switching to Uverse
- Soldier billed for months without service in Iraq
- The Good Wife showed only 36 minutes after schedule overrun
- Internet speed downgraded to 3 Mbps while paying for 6
- Disputing final bill after payments of $69 and $68
- Text claimed I won a $1,000 Walmart gift card
- Email problems and extra fees for technical support
- Installation took four hours and left a bad HDMI cable
- Refused number transfer and excess prepaid money, then unwanted modem charge
- Lost 8,632 rollover minutes after lowering my plan
- Promised $14.95 DSL internet price but billed more
- Pay-per-call advertising billed for calls never received
- Military customer deployed in Afghanistan still billed for account
- Hours spent failing to open a new internet account
- Internet cut off after U-verse kit was delivered to wrong address
- Door-to-door promised $300 gift card was then denied
- Bundle priced at $145 but bills ranged up to $350
- Routed to overseas support and mocked in the background
- Repeated failed U-Verse installs after signal sent to wrong address