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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Poor Connection, Disconnects and Collection Bill Over $1,100
- Billed for Unordered M-Mode Service and Many False Charges
- Billed About $530 After Cancelling Within Advertised 30 Day Trial
- Collection Account After Paid Cancellation Fee Blocks Credit and Loan
- Caller ID Feature Removed From Prepaid Voicemail Service
- Check Processed Electronically for $495 Instead of $51.19
- Roaming Charges Billed Inside Local Calling Area After Move
- Tech Support Window Closed and Upgrade Date Moved to March
- Repeated Collection Calls Over Unexplained Debt After Switching Carriers
- Phone Failed in Europe and Downtown Chicago, Rude Store Staff
- Upgrade Date Pushed Back After Late Payment Suspension
- Four Phones, Roaming at Home, Disputed Charges and Collections After Cancelling
- Upgrade Eligibility Date Changed From 12/22/04 to 03/28/05
- $50 Rebate Rejected Over Missing Bar Code Not Required on Form
- Collection Pursued on Old Account Already Paid Off
- Phone Shut Off Over Disputed Bill, Threatened With Wage Garnishment
- $150 Cancellation Fee After Phone Swap Customer Service Approved
- Merged Company Contract Never Mentioned Buyout, Early Termination Fee
- Phone Lacked Promised USB Cable and Unlimited Internet Cost $79.95
- Double Billed Family Plan Minutes, Refused Credit, Sent to Collections