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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Dropped calls and voicemail diversion, told to buy new phone
- Contract renewed without consent after alleged phone request
- Early termination fee charged after switching to TMobile
- Account cancelled in error and calling plan changed
- Number Given to New Customers, Double Billing and Disconnection
- Telephone service shut off during CallVantage installation
- Broken Phone Not Replaced Unless Customer Signs New Contract
- Told Third Line Cost $9.99 but Billed $19.99 Under Two Year Contract
- Text Messages Sent From Computer Billed to Phone Account
- Defective Phone Exchange Refused Without Original Box, $25 Fee Quoted
- Roaming Charges of $1000 After Trip Under Local Plan
- Deposit Posted as Payment, Then Service Cut Off and Sent to Collections
- Quoted $9.99 for Extra Line but Billed $19.99, Cancellation Fee Demanded
- Over $1000 in 900 Number Charges Despite Requested Block
- Billed $5000 After Reporting Lost Phone, Ordered to Pay in Court
- Voicemail Operator Prompt Traps Callers Unable to Leave Messages
- Dropped Calls, Phantom Outgoing Calls and Late Charges Led to Collections
- Collection Notices for $29.61 on Account Closed Nearly Three Years Ago
- Account Sent to Collections While Bill Rose From $318 to $427
- $50 Rebate Card Still Missing Seven Months After Purchase