Independent profile — not affiliated with AT&T
AT&T Reviews & Complaints
← Back to the full AT&T profile
REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Paid $600 Yet Two Collection Agencies Pursue Same Debt
- Phone Sent for Repair Never Returned But Plan Still Charged
- Ordered Home Telephone Service but Company Claimed Cell Service Was Ordered
- Billed $408.30 in Overage Despite Plan With Unlimited Mobile-to-Mobile
- Online Minute Check Reported 225 Minutes Left, Then Huge Overage Bill
- Told Using Free Bonus Minutes Created a Contract, $175 Fee Quoted
- Misled About VoIP Number Porting, Billed for Long Distance After Cancelling
- Told Plan Was Unlimited Local and Long Distance, Billed After Cancelling
- Charged Over $500 in Two Months, Company Says Records Are Gone
- Charged for Text Messages After Plan Change Dates Were Misquoted
- Tech Support Window Closed at Store Without Notice to Customers
- Combined Billing Discount and Home Coverage Promises Not Kept
- Mobile-to-Mobile and Roaming Charges Despite Unlimited Nationwide Plan
- Overcharged After Mexico Trip With 550 One-Minute Calls Added
- Excessive Charges, Fees and Contracts Issued Without Dealer Numbers
- Promised Free Trial Offer but Billed After Cancelling Within 30 Days
- Salesperson Pushed Long Distance Change Despite Child Refusing
- Long Distance Switched Without Consent After Months of Sales Calls
- Two Transactions Plus Extra Charge Totaling $1350 Instead of $450
- Billing Dispute and Service Suspended Despite Agreed Payment Plan