Independent profile — not affiliated with AT&T
AT&T Reviews & Complaints
← Back to the full AT&T profile
REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Billed for 40 days after contract ended and switch to Hawk
- Second phone line never disconnected, then sent to collections
- Returned check fee and unexplained high bills
- Charged a full month after porting number to Verizon
- Manager displayed pornography in store, peak-rate billing errors
- Promised $50 rebate never arrived, bounced between departments
- Prepaid phone card gives troops in Iraq far fewer minutes
- Double billing, changing account numbers and false internet charges
- Still billed a year after returning trial phones
- Stolen phone reported, then charged over $175 in calls
- No reception, early cancellation fees and collection threats
- Billed for overseas calls to Sweden never made
- Charged roaming fees for Canada calls never made
- Fraudulent charges and no service after moving, cancel fee demanded
- Overcharged for minutes, then a 300 dollar final bill
- $175 early cancellation fee charged after contract ended
- Pre-paid and contract phones cannot be activated
- Rebate never received and minutes billed unfairly
- Forced to migrate to costlier Cingular plan after merger
- Monthly bill jumped to over $400 after the merger