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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Cannot Call Land Lines for Three Months, Dropped Calls, Unresolved Tickets
- New Phones Not Provided Under Contract, Early Termination Fee Billed
- Billed $588 After Taking Phone Out of State Despite Agent Assurance
- Internet discount being added instead subtracted. New kind of Bell South arithmetic! Ripoff
- Salesperson Promised No Roaming Charges, Recorded Call Erased
- 30-Day Trial Not Honored After Months of Dropped and Failed Calls
- Minutes Reduced by 200 and Contract Cancelled After Number Change
- Service Suddenly Failed After Merger, Class Action Suggested
- Forced to Buy New Phones, Contract Penalty Dispute, Promised Plan Not Given
- Placed on Wrong Internet Plan, $70 Overages and Unexplained 2KB Transfers
- Charged $134 After No Dial Tone, $65 Fee to Transfer Number
- First Rep Promised Cheaper Plan and Free Phone, Deal Later Refused
- Early Termination Fee After Suncom Takeover, Sent to Collections
- Prepaid Phone Died, Refund of Over $25 Unused Minutes Refused
- Existing AT&T Customers Pushed to Migrate With No Handsets or Upgrades
- Bill Rose to $257 Then $300, $650 Withdrawn After Cancelling
- Salesman Sold Shared Phones, $175 Fee, Told Verbal Plan Means Contract
- Dropped Calls and Missed Urgent Calls for Three Days During Updates
- Duplicate Complete Choice Plan Charge and Local Usage Fees Doubled Bill
- Unrecognized Number Added to Account, Reconnect Fee After Paid Bill