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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Dropped Calls, Echo and Overheard Conversations on New Phone
- Promised New Phones After One Year, New Contract Required
- Collection Pursuit for $200 After Service Never Provided
- Collect Call From Frankfurt Layover Billed $95.62 for 28 Minutes
- Deposit Not Refunded After Service Never Connected in Bozeman
- Account Sent to Collections Despite Manager's Promise, Balance Rose to $770
- Defective Phone Mailed for Repair Never Returned After Eight Months
- Deposit Not Refunded After Account Closed Two Years Ago
- $150 Fee to Cancel One Line, $300 to Cancel All Service
- Refund of $176.10 Overpayment Promised Then Denied After Three Months
- AT&T Phones Discontinued After Merger, Forced to Buy All New Phones
- Service Stopped, Contradictory Reps, Stolen Phone and Cancellation Run-Around
- Duplicate Phone Accounts and Billing Chaos, Now Facing Collection Agency
- Free Camera Phone Order Auto-Cancelled After Weeks on Hold
- Poor Signal, Dropped Calls and Overage Charges Since Starting in February
- Poor Call Completion After Switch, Told Higher Plans Get Better Service
- Charged $1169 for Six Data Transfers Totaling 39 MB on Text-Only Phone
- Partial Payment Ignored, Service Cut Off, Reinstatement Fee Doubled to $50
- Told Contract Runs Until March, Vacation Billing and $350 Cancellation Threat
- Ripoff