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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Promised $24.95 Rate Raised to $43 After First Month
- Bill Doubled to $400 After Promised $130 for Two Lines
- Never Received $100 Visa Reward Card for Bundled Services
- Data Plan Bills $120 Over Agreed Budget
- Repeated Disconnections and Draft Errors Over Weeks of Phone Calls
- Non-Working Internet for Three Months at Mother's Home
- Service Outage for Two Days With Two Missed Repair Appointments
- Billed for Cancelled U-verse Service and Unreturned Modem, Sent to Collections
- Promised No Connection Fee but First Bill Over $600 With Deposit Kept
- Returned Three Phones Within 30 Days but Billed Cancellation Fee
- Confusing Billing After Promotional DSL Rate and Rude Service
- Hallmark Channel Missing From U-verse Lineup
- Reps Give Different Answers About Plans and Billing Each Time
- Fax Line Fails on U-verse and I Was Referred to Paid Company
- Internet Speed Stuck at 13 Mb After Several Tickets and Tech Visit
- Billed $4.99 for Three Free Movies, Credits Do Not Match
- Connection Problems and Poor Customer Service on DSL
- U-verse Internet Slower Than Advertised 12 Mbps and Poor Service
- Billed $750 for Old Equipment Tech Said Was Not Needed
- Chat Agent Fixed Internet Problem After an Hour