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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Cut Off Over Lost DirecTV Credit, Two Weeks Without Service
- U-verse Installation Failed Repeatedly and Refund Denied After Cancelling
- Hours on Phone With Multiple Techs Unable to Fix Account Email
- Bill Jumped to $150 on Plan That Should Cost $74
- Wireless Service Never Worked but Charged Termination and Restocking Fees
- Prepaid Account Canceled for Inactivity and New SIM Card Required
- Could Not Reach Subpoena Department After Many Transfers
- Misinformation given, not receiving credit in a timely manne
- Rate Rose From $38 to $55 After Paid Upgrade and New Modem
- No Prorated Refund After Reducing Plan From Three Phones to One
- Still Charged for HBO and Cinemax We Tried to Cancel
- Charged Six Extra Days on Final Bill After Closing Account
- Technician Never Installed U-verse and Disconnected Land Line
- Bill Jumped to $645 After Daughter's Accounts Were Split Without My Approval
- Charged $149 for Three Minute Fix After 28 Calls and Paid Support
- Double Billing for Text Messaging After Unlimited Plan Dropped
- Internet Interrupted Over Unpaid Restoral Fee, Another Fee Threatened
- Email Suspended Over Unpaid Bill Despite Promise to Pay
- Told Service Unavailable, Then Told Area Capped, While Neighbors Have DSL
- Billed and Sent to Collections for Service Never Delivered