Usacomplaints.com » Shops, Products, Services » Complaint / Review: AT&T - Promised No Connection Fee but First Bill Over $600 With Deposit Kept. #967727

Complaint / Review
AT&T
Promised No Connection Fee but First Bill Over $600 With Deposit Kept

Any dealings with AT&T, make sure you have terms in print. After shopping around for cable and other TV/internet options, AT&T promised the best deal. Bull!!!

I was told no installation or connect fee but had to put a $449.00 deposit down. Not because of bad credit, just no credit. I was told that that deposit would be applied to my monthly bills until full credit was given. This was told to me on two separate occasions.
Then after 3 weeks, my first bill came out. OVER 600.00!!!

I've never even rented a movie!

Now I'm told that over 200.00 of that is a connection fee.

What happen to no connection fee

And on top of that, they keep the rest of my deposit. Why did they call it a "deposit" when they've decided to keep it.

Seems like they were able to tell me anything to get my business but do whatever they want after I'm locked in with them and their equipment is in my home.

This just isn't right!

BIG company thinks they can roll right over anyone...

Well, this old man won't go without a fight.


Offender: AT&T

Country: USA   State: Texas   City: Dallas
Phone: 8002282020

Category: Shops, Products, Services

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