Independent profile — not affiliated with AT&T
AT&T Reviews & Complaints
← Back to the full AT&T profile
REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Charged Cancellation Fees, Then Collection Calls For Unknown Bill
- Unauthorized Downloads Charged To Phone, Account Hacked And Disconnected
- Replacement Phone Delivered To Wrong Apartment, Never Re-Sent
- Charged Monthly For Roadside Service Never Requested, Refund Limited
- No Service After Cell Tower Sale, Billed Anyway And Sent To Collections
- Rebate Offer Not Honored, Visa Card Failed, Charged $150 Fee
- Phone Service Cut Off Over Unpaid Bills On Another Account
- DSL Modem Rebate Never Received After Repeated Calls
- Third Parties Billed Unauthorized Charges Through Phone Account
- Charged $110 For Replacing Phone Jack Without Approval
- Unrelated Collection Account Reported To Credit Bureaus Under My Name
- Replacement Warranty Phone Never Matched, Billed For Five Phones
- Lost Check Reissued, Then NSF Charge Placed On My Account
- Billing Errors Left Phones Cut Off Despite Promised No Late Fees
- Rude Store Employee, Unknown Download Charges And Coverage Decline
- Contract Changed To Two Years, $598 Collection Bill After Cancelling
- Forced Into New Contract To Fix Roaming Charges, Now On Credit
- Forced Into New Two-Year Contract After Phone Broke
- Billed $14.21 For Premium Voicemail Service Never Ordered
- Refused To Sell New Phone Without Signing Another Two-Year Contract