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American Home Shield Reviews & Complaints
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REVIEWS & COMPLAINTS460on USAComplaints · none in last 3 yrs · latest 2013
PHONE1-800-858-1922Customer support
WEBSITEahs.com
HEADQUARTERSMemphis, TN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 460 historical complaints about American Home Shield, published between 2000 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Dryer Repairs Failed Three Times and Technicians Blamed Clogged Duct
- Warranty Claim Refused for Cracked Fibreglass Bathtub Leaking Into Ceiling Below
- Warranty Voided After Customer Opened Cover to Check Compressor Fuse
- Rusted Drain Pan Blamed on Lack of Maintenance, Air Conditioner Claim Denied
- Air Conditioner Froze Up Repeatedly and Vendor Does Not Work Weekends
- Fan Motor Claim Denied Because Unit Was Dirty After $55 Service Fee
- Quoted $675 in Extra Charges Versus $98 in Parts and Permits
- Air Conditioner Declared Struck by Lightning After Five Visits and $1,215 Spent
- Toilet Backed Up Nine Times and Claim Denied Over Cleanout Dispute
- Compressor Replacement Denied Over Dented Fins After Technician Found Normal Failure
- Cook Top Left Disassembled With Part Taken Home by Technician
- Air Conditioner Denied for Maintenance on Home We Had Just Moved Into
- Air Conditioner Claim Denied as Power Surge Though Technician Was Unsure
- Policy Information Never Received While Repairs Cost Over $10,000
- Central Air Unit Declared Too Small After Years of Service Calls
- Thirty-Year-Old Air Conditioner Claim Denied for Lack of Maintenance After Second Opinion
- Water Heater Replacement Denied Over Alleged Code Violations Costing $935 More
- Water Heater Claim Reduced After Contractor Alleged Code Violations Costing $900
- Full Warranty Refund Refused After Waiting 16 Days for Claim Decision
- Refrigerator Still Broken After 15 Days and Repeated Status Calls