My boyfriend ordered flowers that never came. They offered a 20% discount on the second day of no arrival and to remove the extra fee he paid to have them delivered early. He accepted that, but the surprise for me was already ruined! By the third day of no flowers, even though they assured him they would arrive between 5-6pm, he just called to cancel the order all together and refund the money. I pushed him to get on their ass and make them rectify their wrong.in the end, they told him they would send a complimentary arrangement and refund all his money. I honestly do not expect to get anything from them and will continue to call until i get some damn flowers! I do not know how they are still in operation, but judging by all the reviews, they should save everyone the trouble/frustration and go out of business. They are a joke!
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