Daimler-Chrysler is neglecting to take ownership of poorly manufactured trucks. I own a 2002 Dodge Dakota Quad Cab 4x4 with 50,000 miles that has had 2 sets of rotors replaced within a 30,000-mile range. I purchase this truck in Sept with 20,000 miles.
I've had to have the upper ball joints and control arm replaced at 40,000 miles. Still the truck will not hold an alignment to save my life - pun intended. I am now taking the truck back in tomorrow because of lose steering, a loud popping noises coming from the left front wheel well, and a abnormal humming when traveling on the highway (50-65 mph) coming from the rear end.
Within the last year I have had to sink more than $2,200.00 into repairs, that's with my expensive $2,800.00 extended warranty. Not to mention my $496.00 I pay each and every month just to drive it!
To date I've done everything within my power to resolve this with Daimler-Chrysler, but they continue to disregard their mistakes. I've filed complaints through every government agency that I can get my hands on as well as the BBB. Nothing to date has been acknowledged or resolved.
These problems are well known issues that Daimler-Chrysler has been neglecting for over a decade. Anyone can look up other models and years on the NHTSA website, the complaints are horrific! Yet, nothing is done.
There are hundreds of active forums on these issues as well. Several truck owners even have their own complaint websites. We all have one thing in common... We've paid a lot of money for what we thought was a quality vehicle only to find that it is the "portable money pit".
Recently the Durango is in the limelight for the same issues that the other models are having, premature replacement of ball joints and control arms. However, the other models are not included in the Federal investigation.
How does one little person defeat a major company if everyone turns the other cheek, or as Daimler puts it "we deal with these issues on a case-by-case basis"... Another lie, every forum or website I've read they have always given some reason for pushback on the little guy. How can you consider a brake design defect to be out of warranty at 12,000 miles?
These issues are major safety hazards. The failures of these components are accidents waiting to happen. What does it take for this major vehicle manufacturer to stand behind their products? Major injuries? Fatalities? Who wants to pay that price to be heard, when will they be held accountable?
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