Usacomplaints.com » Cars & Transport » Complaint / Review: American Auto Transporters - False advertising, ripped off. #164373

Complaint / Review
American Auto Transporters
False advertising, ripped off

Found them on the internet. Called and got all the information to have my vehicle shipped from Ohio to Alaska, guaranteed to be there in 2 weeks from date of pick up.

Was given a quote of $2400 which my husband and I both thought was a great price. I placed my order with Donna on April 3. I paid $2400 to them by credit card on April 46. Was told by Donna that someone would be contacting me by Friday April 7th with a pick up date. April 7th came and went and no call.

On Monday April 9th I called and spoke with the dispatcher who is also the president. His name is Nicholas - . He was very rude to me and told me when he heard something about the pick up of my vehicle he would call me and hung up. As of April 12th I had heard nothing about the vehicle pick up. I placed several calls to Nick with no satisfaction.

Finally on April 14th I had had enough and told them they couldn't fulfill the order so I wanted my money back.

They charged me a $45 cancellation fee which I didn't feel was appropriate. They told that was their policy yet NO WHERE on the website or any of the order confirmation does it state this.

I was lied to from day one and ripped off $45 by a company that has no business being in business.

Wouldn't recommend them to any one.


Offender: American Auto Transporters

Country: USA   State: Massachusetts   City: Canton
Address: 1033 Turnpike St. Rte 138
Phone: 7818214660

Category: Cars & Transport

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