Complaint / Review
Citibank
No human reachable about a mailed credit card offer

I was sent a credit card application with an invite number. I had a question about the details of the offer, so I called the number on the mailer. There was no way to get to a human being, and I needed a question answered. So I found another number in the various information that was included. I called that and was switched 4 times!

At the last transfer, I asked to talk to a supervisor, who informed me that he did not have a number for anyone who could answer questions about the credit card offer! I find it incredible that Citibank does not have SOMEONE to answer a phone about this offer! Online, I was unable to find any resolution to this problem.

So, am I supposed to sign on with a credit card company that I can't talk to???