In April I signed up for an AT&T Universal Card "Special Offer" of APR of 0% until April on balance tansfers and then the rate will be at 9.74%.
Without warning and exactly 3 months later my 9.74% went to 11.99%. This is a rate I would NEVER sign up for on any credit card!
Never saw it coming... I always paid on time, and over paid the minium due.
Unfortunately I didn't catch this RIP-OFF increase until March. At this time (billing) I paid what I thought (and every other consumer thinks) was the "New Balance Due" amount "In Full." It reached their business on the Due Date so it was not late.
On the next month I receive a bill from AT&T for a finance charge. I had to send two letters, and today I talked with a customer rep who says AT&T finance charges are a month behind and I should have called to find out the final payment.
Does anyone else find this absurd! What does New Balance mean? Maybe it should say New (Maybe) Balance Due. I have had credit cards for over thirty years and have never had to call for my balance, nor have I been charged a finance charge AFTER I paid the balance in full.
I've read all my AT&T disclosures and can't find anything that says I should call for a payoff balance or that their finance charges are a month behind.
PLEASE-someone help us STOP AT&T from ripping-off the consumer!
IF you have the Universal Card. Cancel it, show AT&T we will not be financially raped anymore.
0 comments