Complaint / Review
Home Depot Credit Services
Credit Line Cut to Balance Dropped My Score 30 Points

Almost two years ago I got a credit card from Home Depot (creditor Citibank). Last year I lost my job, so I had a hard time paying them, but I always paid something. For the last couple of months I paid everything I had to, plus $70 more, but today I got a letter from them saying they are going to reduce my credit line to the amount of my balance. What happened? My credit score dropped about 30 points.

I called customer service, and they told me they know this will damage my credit score. So they are doing this on purpose. Beware of them, and do not take any credit cards from them. I got a second card from Capital One, and they always understand our problems and give us time to figure things out.