Complaint / review / scam report
Money Tree Mortgage
Ripoff!

Complaint / review text:
I also fell prey to this Money Tree Mortgage company. I submitted my app and was contacted by Eric who is no longer with the company, but was told my new contact was Valerie. I called and talked to Valerie she told me everything was in order and that I was approved for a refinance.

After 6 weeks of no answers I called again she informed me it was in the Underwriter's for review. I asked to talk to someone else and was referred to Andrea. When she answered the phone she said I'll go talk to the under writers. She returned to inform me he had about 50 files to review before he could get to mine give them 3 days. I called again this time talked to Valerie. Again she said I had to clean up my credit report. I took the time and cleaned my credit report up 100% then called once more.

This time I was told it was because of my Bankrupcy and they could not finance me now. When I questioned this and informed Valerie that I made myself clear from the very beginning that I had a Bancrupcy and was told that there was no problem with that, and they could close in 3 weeks at the max.

I asked to speak to customer service to file a complaint and request a refund for my $300. I filed the complaint form in September 2003 as of this day Dec, 2003 I have had no response from the company at all and the phone is always busy. This is not a reputable company. I went to Ameriquest and within 3 weeks had my house totally refinanced and they are a upstanding company and will refer them to anyone.

Contact information:


Offender: Money Tree Mortgage

Country: USA   State: Kansas   City: Olathe
Address: 1337 S Fountain Dr
Phone: 9137471114

Category: Business & Finance

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