This company is fraudulent. I received an overdraft fee when I never used the account. The letter said I had 15 days to pay the fee before my account was closed, but the account was closed after 5 days (that's fraud!).
Then I called the customer service line to try to pay it. I was told to go to the branch to take care of it, where I was then told to call the collection agency. The collection agency told me I shouldn't be contacting them and that I should go to the branch to pay the fee! Finally I talked to a manager who did not help. She has no clue why my account was closed.
Don't waste your time with Citibank. I have to pay them for services NEVER USED!!
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