Usacomplaints.com » Business & Finance » Complaint / Review: Wells Fargo Financial Bank - 20 years of excessive fees and still treat me like a loser. Unconscionable. Unprofessional. #515672

Complaint / Review
Wells Fargo Financial Bank
20 years of excessive fees and still treat me like a loser. Unconscionable. Unprofessional

Wells fargo financial will take advantage of your sub-prime status, charge excessive interest, then treat you like a total loser. What they really want is to get you on their "payment plan." This where you open an account and keep it current, then, when your credit report and financial activity suggest financial problems, wells fargo suddenly increases your spending limit by more than 400%. You feel ticked off and disrespected, but at the same time, you need the newly available funds, and you use them. The company knows their targets: the targets are already using services from a high-interest finance company, so they start out needy. Then they start having some kind of problem that the company picks up on from financial/credit activity. This could be bankruptcy, divorce, medical, other life reasons. The expert and diabolical know to increase your limit at the point you have the least likely chance of not spending it on your other problems. Once the limit is increased more than 400%, they start making their real money. Before you know it, you are beind on the payment. Your late payment puts you over the credit limit. You now start paying hundreds of dollars per month in excessive over-the-limit fees, late fees, and extra interest. You do this for years because you know you are a financial loser who deserves the penalty. After years of this, you have a severe, but temporary, money shortage, and for the first time ever, you ask for some reductiton of the monthly minimum due. Despite your long and succesfful history with the company, and the thousands and thousands of fees and penalty interest you have paid, and despite the many accounts you previously paid off in full, your request is denied, you are patronized and condenscended to, and you get the most undignified collection calls you've ever heard. The collectors leave messages saying you better call ASAP. They use the same tone an angry parent uses with a naughty child. There is no respect for you as a long time client of theirs, despite all the extra fees you already paid, and having a very good reason for requesting the temporary reduction.instead, the agents condenscend to you, call you ma'am (the most unprofessional word in business) stressed in the perfect way to convey impatience, disgust, authority, and superiority, and they fulfill their mission of making sure you know that you are a low-life financial bank customer. Don't ever use this company, no matter how limited your options are. Better to be a renter for life then to pay the vig to wells fargo finacial "bank."


Offender: Wells Fargo Financial Bank

Country: USA   State: South Dakota   City: Sioux falls
Address: 3201 n 4th ave
Phone: 60533639
Site:

Category: Business & Finance

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