Complaint / Review
Elan Financial Or Integra Bank
16 cents over limit cost $78 and doubled interest

This credit card company is the biggest rip-off I know. I have several credit cards and have never had a problem with any of them except this one. They lead you down the path and add on fees. On the web, they showed that I had $20.00 available. I spent $19.55 and then got an over-limit fee of $39.00. I really only had $19.39 available, so I went over my credit limit by 16 cents, which of course they authorized, and then they charged me the fee. The next month I paid the over-limit fee and plenty of extra money so that I would not get another over-limit fee, but then they more than doubled my interest rate, so of course I ended up with a balance over my limit. This time they did not put the over-limit fee on the statement, so if I had paid just the minimum due, I would have gotten another over-limit fee that I would not even have known about if I had not looked online at the charges to this card.

I now owe another over-limit fee, plus the increased interest, which has basically tripled my payment due.

I do not make late payments on this account, and I have asked them in the past not to allow any over-limit charges to go through. Of course they cannot do that. 16 cents has now cost me $78.00 and has more than doubled my interest rate on this card.

They are extremely sneaky. They charge you the over-limit fee, you pay the minimum payment on the statement, but before you even get the statement, they have charged you another over-limit fee that you do not know about unless you look online. For those who do not have computers, you will not know until the next statement, and they will have already added another fee, so you are bound to just keep paying fees.

This has happened to me a few times. I have learned to look online. I have been an excellent paying customer, and they have reported me to the credit bureau as if I were a bad customer. They let you go over the limit and then keep adding charges. Their customer service people are extremely rude and do not seem to care that they are totally ripping off people. I am a single mom and I am having a rough time, but I make sure to make my payment on time every month.

I think they should be regulated and should not be allowed such exorbitant fees. They let you go over the limit by 16 cents and make a fortune off of it, like a loan shark. These fees should be outlawed.