I responded to an online trial for resveratrol plus and gave my VISA credit card number anticipating an advertised charge of $0.99 on my credit card. A charge of $1.00 appeared on my card as I check the account frequently on line. I am not complaining about the $. 01 discrepancy. I received what I believed to be the bottle of trial product on May 16th. The product was purchased for my wife, but she decided to check with her cardiologist before taking any. He told her under no circumstances should she take this particular product. I called on May 20th and cancelled the order using their automated system to ensure that no further charges would be forthcoming. I happened to review my VISA statement online on June 1st and noticed a charge of $87.13 from Resvera Bottle. I immediately called and waited for a live person to have the charge removed. I was then told by a very rude gentleman that it was too late to cancel and the charge was for my first month delivery, which to date has not been received. I told him about the cancellation on June 20th and he claimed they had no record of the cancellation. I then told this fellow that my wife's cardiologist advised her not to take the resveratrol ultra product. He responded that was not their problem and the charge would not be removed. I immediately hung up and contacted VISA and they told me to wait until the monthly statement came in and then file a written complaint. The lady from VISA seemed to side with the resveratrol organization, but indicated they would look into the matter once they received the written complaint. I believe the whole thing is a scam and I will never pay the charge regardless of the investigation outcome. It will be goodbye to VISA and hello Master Card. This whole issue is not a big deal, but hopefully my complaint will help some other victim avoid the scam. I also plan to file a complaint with the Hollywood, Florida Better Business Bureau.
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