On 8/18/09, I was lured into watching a video featuring Barbara Walters exclaim over the amazing qualities of Resveratrol. The website featured a local television "reporter" who claimed to have tried the product and achieved incredible results of energy gain and weight loss. She urged viewers to try the product for just 99 cents in shipping fees. I bit and signed up online for the product. I printed out a receipt for the transaction which shows the cost of the Resveratrol Ultra as $87.13. That amount was discounted with the resulting total being 99 cents.
A few days later I received a phone call from someone who professed to wanting to confirm my order for the Resveratrol Ultra. This person informed me that I would be receiving a complimentary shipment of Biolabs Instant Wrinkle Releaser. There was no price attached to this product and I did not agree to pay for it. I received the Biolabs product first, then the Resveratrol Ultra came in the mail.
I received my VISA statement today and noticed a $49.99 charge from "Oxi-Berry" with an additional $0.50 charge for international fee-finance charges. I called the referenced phone number, 866-906-6551, and spoke with a young man named Alex. He kept talking about my Resveratrol Ultra account, but I finally was able to get him to deal with the Oxi-Berry charge.
He told me that the Oxi-Berry company sells the Biolabs Instant Wrinkle Releaser. I told him I didn't order it, but was told it was being sent free of charge. I told him I wanted to return it in order to have the charge removed from my credit card account. He told me that I had agreed to recurring shipments when I signed up online, and that the 30-day return period had expired. I told him I felt like I was being scammed because I didn't sign up for the Wrinkle Releaser.
That's when he stopped saying that the 30-day return period had expired and said that he would refer my case to the credit department who would issue a credit to my VISA account in five to seven days.
This smells of a scam to me. I didn't buy the Biolabs Wrinkle Releaser online or over the phone at any time. The Biolabs box has the following information on it: Biolabs Skin Care, LLC. Hollywood, FL. 33020, www.biolabs.com. The Resveratrol Ultra has the following information listed on its receipt: Information Tech Systems Ltd., 4 Charlesford Avenue, Kingswood, Maidstone, Kent, United Kingdom, ME17 3 PH.
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