Complaint / review / scam report
FWM Laboratories
Unauthorized charges

Complaint / review text:
I responded to a 'Free Trial' for the product. All I had to pay was shipping and handling, which I charged to my credit card. There was no information that I saw that indicated I would be charged later if I did not return the trial order within fourteen days. I was surprised to see a $40.00 charge on my account when I received my current statement. It was charged under a different ID than the shipping charges, so until I called the telephone number on my CC statement, I didn't know what the charge was for. They couldn't refund my money because I was supposed to have agreed to the additional charge if I didn't cancel within fourteen days. I went back to the website and still could not find the 'fine print' that tells you to cancel in fourteen days. This company should be closed down.

Contact information:

Offender: FWM Laboratories

Country: USA   State: All USA

Category: Business & Finance


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