My husband agreed to a free trial that was to start once activated. As with most free trials they want a credit card # so if you go over the trial they can charge you.
My husband was given any information that there would be any charges until after the trial period was over. There was no indication that the trial peroid began when the info was requested.
He thought it would be fine we could get the info look it over and decide if we wanted to activate the free trial. Some one began calling our home before we even recieved our packet. He was not ready to start the trial because he didn't have any info.
There is a button that says activate free trial. It stands to reason that it has to be activated to be charged. Apparently not.
He didn't know he would be charged when he had not begun to access the account or any other info online regarding the account. He had not used the password they provided in the packet which came after aproximately ten to fourteen days after the order for the free info.
How can someone utilize a free trial that they have no info about for ten to fourteen days? They charge you for something you have not gotten a chance to use becuase you didn't get the info until the trial peroid is over?
Come on they charge you before you have a chance to decide if you want to use it or not. This is not standard operating procedure for a reptuable company. We have dealt with other online sales companies that do not do business in this manner.
They sent no confirmation that we would be charged a certain amount which is standard whenever you order anything online. They didn't inform us because they really didn't have our authorization that we wanted to continue in their program.
Do not give your info to them ever!
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