With all the promises to help small businesses, Bank of America just flat out refused to even investigate in depth about our claim!
One of their branch locations cashed two checks made out to more than 10K each without checking the signature nor contacting the owner of the account! We have the copies of the cleared checks to prove this statement!
Our company did not discover this incident until after a month, so Bank of America claimed that it was not their responsibility and denied and further action.
A representative at BofA told us their policy is to deny any claim not reported after a 30-day period.
It just doesn't make sense! What can we do? And can anyone help?
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