I went to deposit my pay check on BOA's location at 2630 E Workman Ave, West Covina, CA 91791 inside the Albertsons Supermarket.
The bank hour should start at 10am but when I got there 10:03am, there were already 5 people on line and the bank was not ready to open. The staffs were still turning on computers, get their stuffs ready. So I went shopping for five minutes and returned. They were still not ready and let us wait until 10:13am. This is very unprofessional way to handle the business and we don't have to waste our time to get service.
This is not the first time I experienced their poor service. There was once I went there in the evening. There was a long line. They have three windows but only two were open. One of the bank staff were busying counting his money, balancing his worksheet, and did not open to service. He should have done those jobs after serving all customers in line.
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