Usacomplaints.com » Business & Finance » Complaint / Review: Capital One - Changing fixed apr s. #228654

Complaint / Review
Capital One
Changing fixed apr's

I have had a visa card from capital one since 5, it is now 6 never late etc... I decided to take advantage of the special fixed 5.9% apr checks they send out... Before I wrote the check I did not have a balance, and did not use the card after writing the check, because I know how they like to pencil whoop you when your statement has multiple aprs...

I wrote a special APR check for $2400 in Apirl 2007... I checked my April statement and the correct APR & balance were on my acct... Fast forward to my May statement, and my APR has magically changed to 19%... (They could have waited a few more months I might not have noticed) So anyway I call them on 5/30/07 and ask them what's going on (like it wasn't obvious lol) I get the glitch in the system speech, and we will fix it etc, etc... Of course my June statement still has the 19% APR, and my acct wasn't credited...

I am so thankful I'm not financially strapped and can afford to pay them off in one stroke, and sever all financial ties with them... I'm not even going to pursue the issue any further, the few dollars they cheated me out of they can keep... Sharing my experience with others is reward enough...


Offender: Capital One

Country: USA   State: Virginia   City: Richmond
Address: P.O. Box 26074
Phone: 8009033637

Category: Business & Finance

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