This company is the worst mortgage company I have ever tried to work with. Due to my wife being out of work we got behind on the payments. I talked with them and set up automatic payments, which were way out of line due to being charged late fees and home inspection fees every month. We set up the payments and they still insist in contacting us every week and a half stating we are behind and do we want to set up payments. When I point it out that we already did they ask the same questions as far as address and phone numbers. I finally got mad and told them that the FDCPA act of 1972 said that they may only contact me every 30 days once a payment plan is set. I was put on hold for a minute ad when the lady came back on I was told that they do not have to conform to the FDCPA act.
Our lawyer at work says they do so next time they call I will be pointing it out again.
This to me is plain harrassment.in one year we do not have to worry about the prepayment penalty and we will refinance with someone else.
Beware of these guys!
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