It has now been three weeks that Bank of America has been holding and refusing to release my money due to their mistake.
On 9/16/05 two checks for nearly $1000.00 was paid from my account these checks were under someone else's name but had my account number on it. We immediately called BOA they told us to go to a branch and closed the account and open a new one.
Which we did. Now these checks were not under my name nor does anyone by that name have authority to sign my checks. So why were they paid in the first place.
BOA did credit back the checks and nsf fees that resulted, however the money that is now back in the old account is being held by them and they will not release it. We have been getting nothing but the runaround with them for the last 3 weeks. The customer service rep has not returned calls or responded to our e-mails.
They are no longer responsibile for anymore checks since we have filed the fraud report with them so they could care less about giving us back our money as long as they are not out anything.
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