I am a customer of Ameriquest mortgage. During the first 6 months of being their customer everything was fine, in fact I even refinanced to take some cash out for some home remodeling. I talked my parents into refinancing through them too.
Boy do I feel bad now! Not only did I get charged outragous closing costs and was over appraised, but my parents were harmed as well.
You see, my father was terminally ill at the time. Ameriquest knew this. My mother asked over and over again "Will we be able to get mortgage insurance?" a representative my parents were working with by the name of Jason Young told her "Yes, we are the only mortgage company that will do this, if one of you were to die tomarrow, your house would be paid for." They even went as far as to send their "Insurance guys" over to meet with my parents and have them sign the papers. They seen how ill my father was and still went on with their charade about how they were there to provide mortgage insurance.
My parents were even provided with a "Proof of Insurance" document that later was found to be nothing more than an insurance application passed off as the real deal. These guys knew that my mother didnt know much about mortgages and insurance and my father was to sick to even know what was going on.
Well guess what, My father passed away in october and now my mother is left to pay a mortgage she cannot afford. Now she has to sell her home that she loves and find a townhouse because up until the day my father died she believed her home would be paid for and she would be alright. She tried to talk to Jason Young on the phone but he wanted nothing to do with her anymore. Mr Young, Shame on you! And shame on Ameriquest mortgage for treating people like you do! I will tell everybody and anybody about what kind of low life scum you are and if I can stop just one person from falling into your web of deciet, than unlike you I can look myself in the mirror and know I did something good!!
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