I had an available balance of $9.99 in my checking account with Wachovia. My sunpass auto debit of $10 came out at midnight 12/30. Imagine my surprise when after being short ONE PENNY Wachovia has charged me $30 in NSF fees. I was even at the bank this morning depositing over $800.00 in CASH. I called the customer service line and they said "unfortunately it is simple mathematics... You didn't have enough money in the account, so your account was charged". RIDICULOUS!!! I asked to speak to a supervisor.
Enter "John Williams". If that is his real name. He was sooo incredibly rude and nearly dared me to report him. He in turn said the same thing... Tough.
I called back and spoke with another customer service manager. He too said there was nothing he could do, but he was very nice about it.
I am writing to corporate offices and will be sending emails and letters everyday to justify the $30 charged. I probably won't get anywhere, but it's a FREAKIN' PENNY!!!
I thought I was crazy until I started reading some of these entries and find that I am not the only one.
UGGHHHH!!! Talk about frustrating!
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