I have to agree with the numerous other folks who have the unfortunate opportunity to be a Wachovia customer. Wachovia continutally rips off their customers by their questionable practice of applying fees! On 21 Oct my "available" balance up until midnight that day was $605. Available as defined by Wachovia is "Transactions that have been authorized but not yet posted are included".
On 22 Oct I viewed my account online just to find that I had been charged overdraft fees posted 21 Oct. How do I get overdraft fees when all day on 21 Oct, I had a positive available balance. Easy, there was a check for $625 that came in sometime on 21 Oct. It was not physically posted until after midnight 21 Oct but they use 21 Oct as the posting date. All of a sudden, my $600 available balance went down to -$20. How very very clever of them.
Wachovia is in no way customer service oriented, just look at their previous rebuttals. Has any of them given out their business phone number and asked the customer to call so they can find a way to help them. Guaranteed you wont see that happen. No matter, I'm moving on to another bank, one with less questionable business practices.
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