My wife ordered the free 15-day trial bottle of Total Cleanse. Paid the shipping fees and thought we were good to go. Turns out if you don't read the Terms and Conditions 5-10 times over to make sure you understand it you get screwed.
You get the bottle and then have 15 days to say you either like it or dislike it. If you do nothing, you get charged $78.84 for the bottle YOU ALREADY RECIEVED and then get billed for subsiquent shipments. Here's a copy of the return policy for anyone that needs it.
Good luck and I feel sorry for anyone that gets caught up in this trap.
Total Cleanse Return Policy
We have a 15-day satisfaction guarantee return policy on all shipments.
Returns
If you are unsatisfied with our product, you may return the unused portion 15 days from the date that the product was originally shipped to you for a refund according to the following terms. To obtain a refund, your return must be postmarked 15 days from the date that the product was originally shipped to you. All returns are subject to a 30% administrative handling and restocking fee. We do not refund or credit shipping charges for any monthly shipments. Please note, the following terms apply for all returned items:
To return a product for an exchange or refund you will need to obtain a Return Merchandize Authorization (RMA) number by contacting the billing department at 1-866-320-0038, chat live with a customer service representative or send an email to [email protected].
An RMA number can ONLY be obtained by contacting the billing department at 1-866-320-0038, chat live with a customer service representative or send an email to [email protected].
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