After buying warranty for both desk and laptop computers, I find when u need dell they have u on the phone for hours trying to fix without having to send a technician. They even want u to open the tower and look inside. When I said I was nervous about this due to shock. The supervisor on the other end said then we cannot send a technician to u. No one speaks good english/and service can only com m-f 8-5. When u r working. I paid a lot of money for both desk and lap and I am very disappointed. Never/never buy dell products. They r a ripoff.
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